mineralLegal Notice
We at mineral operate an online entertainment service available only in jurisdictions where local law permits. This notice outlines our legal framework, your responsibilities as a user, and the terms under which we provide access to our platform.
Our services span live-dealer tables, sportsbook coverage, slot games, and esports markets. Access to mineral is restricted by geography and local regulation. Users are solely responsible for verifying that their access and use of mineral comply with the laws applicable in their own jurisdiction.
Service Availability and Jurisdiction
We do not offer our services in jurisdictions where online wagering is prohibited by law. mineral operates under a framework of permitted markets; we do not claim licensure in any specific country, nor do we market our services to restricted regions.
Users accessing mineral from Jakarta, Surabaya, Bandung, Medan, or Semarang must verify local regulations before creating an account. Our platform integrates payment methods widely adopted across Indonesia — DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet — but this does not imply blanket legal authorization in all regions.
If you are uncertain whether mineral is available in your location, contact our support team before proceeding.
Your Legal Responsibility
By using mineral, you confirm that:
- You are of legal age in your jurisdiction.
- You are not located in a jurisdiction where our services are prohibited.
- You comply with all applicable local laws, tax obligations, and reporting requirements.
- Your use of mineral does not breach any local regulation or license restriction.
- You have sole responsibility for determining the legality of your access.
mineral cannot advise on the legal status of our service in your specific location. Consult local legal counsel if you have questions about compliance in your jurisdiction.
Data Protection and Privacy
We at mineral process personal data (account name, payment details, transaction history, identity documents) in accordance with our Privacy Policy. Our commitment to data security includes encryption of sensitive information, restricted staff access, and regular security audits.
Account verification on mineral requires identity documents as part of our Know Your Customer (KYC) process. These documents are used solely for compliance verification and account security; they are not shared with third parties except where law requires.
For full details, see our Privacy Policy
Account and Terms of Service
Creation of a mineral account binds you to our Terms and ConditionsWe reserve the right to suspend or close accounts that violate our policy, breach local law, or show signs of fraud or money laundering.
mineral does not permit account sharing, use of automated tools, or circumvention of deposit or withdrawal limits. Accounts suspected of abuse are frozen pending investigation.
Withdrawals are subject to verification windows and are processed according to our published timelines. During high-volume periods (e.g., Liga 1 finals or Idul Fitri holidays), processing may take longer than standard.
Contact for Legal Inquiries
If you have questions about mineral's legal status, compliance, or your obligations as a user, reach out to our support team. We provide responses in English and standard reply times apply.
For formal legal notices or complaints, include your account number, the date of the issue, and a detailed description. We acknowledge receipt of legal correspondence within one business day.
This legal notice is effective as of the date displayed on our platform. We may update these terms at any time; continued use of mineral indicates your acceptance of changes.